Christmas Returns Policy
Items purchased between Sunday 8th November 2020 and Thursday 24th December 2020, can be returned until 25th January 2021.
The following conditions apply:
- Items must be unused and in original condition e.g. tags still attached & with proof of purchase.
- Gift Cards are excluded from our returns policy
- Refunds will be made to original payment method only
More information on our standard returns policy can be found here
Christmas Last Delivery Dates
Find out more about our delivery and collection schedules for Christmas 2020.
|Standard||Friday 18th December|
|48hr Tracked||Monday 21st December|
|24hr Tracked||Tuesday 22nd December|
|Australia & New Zealand||Friday 4th December|
|Africa, Asia, Caribbean, Central & South America, Far and Middle East||Wednesday 9th December|
|Canada, Cyprus, Malta||Thursday 10th December|
|Czech Republic, Eastern Europe, Finland, Italy, Poland, Sweden, Turkey, USA||Friday 11th December|
|Austria, Denmark Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland||Wednesday 16th December|
|Belgium, France, Ireland, Luxembourg||Friday 18th December|
A few useful things to bear in mind...
We try our very best to be on time – but don't always manage it
We do absolutely everything we can to make sure it gets to you on time. But there are all sorts of unforeseen problems that can prevent that - including breakdowns, extreme weather and illness. We're sorry if we're late.
Standard deliveries could arrive as late as 8pm
Christmas is a busy time, so standard deliveries can carry on till 8pm, we appreciate your patience
- Deliveries are not completed on Saturdays, Sundays or public holidays
Whether we can do a quick delivery depends on your address
Your postcode might not by covered by the quick delivery options. You could try a different delivery option, or arrange for it to go to a different address.